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Privacy Notice

 

Privacy Notice & EU Cookie Directive
Data Controller

Data Controller: SECURITY SERVICES NORTH WEST LIMITED
Address: DEESIDE ENTERPRISE CENTRE, ROWLEYS DRIVE, SHOTTON, DEESIDE, FLINTSHIRE, CH5 1PP
Categories of Personal Information:
Personal information that we may collect and process includes:
Contact Information that allows us to communicate with you, such as your name, job title, age and prefix, username, mailing address, telephone numbers, email address or other addresses that allow us to send you messages, company information and registration information you provide on our website.
Relationship Information that helps us do business with you, such as the types of products and services that may interest you, contact and product preferences, languages, creditworthiness, marketing preferences and demographic data.
Security and Compliance Information that helps us to secure our interests, including information for conflict checks, fraud prevention and internal verification, as well as information necessary for the security of our premises, such as visual recordings.
Our products may collect system and event information relating to their setup, configuration and operation, as well as information collected by our products in their ordinary course of operation. This information may include sensor data, equipment data, data regarding building spaces, energy usage data, fault data, event data, environmental data, and other internal or external data as well as product usage information and product performance data. In some circumstances, this information may be Personal Data. In the case of video or security products, the information may also include video and audio signals and data. The nature and extent of the information collected by our products will vary based on the type and function of the product and the type of services for which they are used, subject to applicable laws.
Legal bases for Processing:
The performance of a contract with our customers and suppliers.
The legitimate interests of Security Services North West Ltd, which are our usual business activities.
Purposes of Processing:
Fulfilling your orders for products or services and related activities, such as product and service delivery, customer service, account and billing management, support and training, product update and safety related notices, and to provide other services related to your purchase.
Managing our contractual obligations and your ongoing relationship with us, including interacting with you, analyzing and improving the products and services we offer, informing you about our products or services, as well as special offers and promotions.
Ensuring the security of our websites, networks and systems, and premises, as well as protecting us against fraud.
Managing our everyday business needs, such as payment processing and financial account management, product development, contract management, website administration, fulfillment, corporate governance, audit, reporting and legal compliance.
Recipients of Personal Information:
Third Parties: We may use third parties to provide or perform services and functions on our behalf. We may make personal information available to these third parties, to perform these services and functions. Any processing of that personal information will be on our instructions and compatible with the original purposes.
As Required by Law: We may also make personal information concerning individuals available to public or judicial authorities, law enforcement personnel and agencies as required by law, including to meet national security or law enforcement requirements, and including to agencies and courts. Where permitted by law, we may also disclose such information to third parties (including legal counsel) when necessary for the establishment, exercise or defense of legal claims or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions.
Mergers & Acquisitions: Personal information may be transferred to a party acquiring all or part of the equity or assets of Security Services North West Ltd or its business operations in the event of a sale, merger, liquidation, dissolution, or other.
EU Cookie Directive
The SSNW website logs the user’s IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
enabling a service to recognise your device so you don’t have to give the same information several times during one task
recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
Our use of cookies
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months
For more information about Google Analytics visit Google Analytics website.
Removing and disabling cookies
If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit.
This statement only covers the SECURITY SERVICES NORTH WEST LTD  website at www.securitynw.co.uk and does not cover links within this site to other websites.